Tier 3 Data Centres, ISO Certifications and High Availability of Service Cited as Deal Maker
|Dubai Financial Market (DFM) has renewed its IT hosting services contract with eHosting DataFort (eHDF), the region’s leading managed IT services provider and a member of TECOM Investments.
The renewal follows eHDF’s consistent performance in providing the DFM Web application disaster recovery platform with 99.98 per cent availability. Keeping Web application live and investors connected to trading information is crucial to DFM’s operations, which eHDF continues to effectively facilitate.
Hasan Abdulrahman Al Serkal, Executive Vice-President, Chief Operations Officer (COO), Head of Operation Division, Dubai Financial Market, said: “We partnered with eHosting DataFort for ensuring high availability of services to our customers. eHDF is also ISO and Business Continuity Management certified and with a Tier 3 data centre hosting we are assured with high quality of service and security. The company additionally complements our own in-house IT capabilities and the relationship has thus far proved to be a win-win situation.”
As part of the agreement that was initially signed in 2005, eHDF hosts the complete replication and backup for the DFM website, along with other managed services, to provide a backup in case of service interruption, high levels of demand or other occurrences that could risk the availability of the service. In addition, eHDF offers services such as regular reviews on critical aspects of technology and continuous monitoring and load balancing to ensure services are always available. Data is transferred to the servers at the eHDF data centres in real time using a multiprotocol label switching (MPLS) connection to update the servers, storage and applications.
Yasser Zeineldin, CEO, eHosting DataFort, said: “Over the years, we have developed an excellent synergy with DFM that goes beyond a normal client-supplier relationship. We have a comprehensive understanding of our client’s business and their associated requirements. In line with this, our team works round-the-clock to ensure the delivery of a seamless world class hosting service.”
Established in 2000, Dubai Financial Market has stocks of 65 companies listed on the exchange. The DFM website provides real time stock prices for around 24,000 registered users, along with a host of other services including information on companies on the exchange, trading history of those companies and any disclosure notices; investor registration, online statements and investor portfolios, and services from the clearing house.
eHosting DataFort has established itself as a market leader in hosting and managed IT services with its multiple state-of-the-art Tier 3 data centres, resilient and scalable infrastructure and round-the-clock managed operations. The company has also been recognized year on year as the ‘Best Managed Services Provider of the Year’ across the Middle East for the last five years.